Privacy Policy
Downtown Urban Farm (“we”, “us”, “our”) is committed to protecting your personal data. This policy explains how we collect, use and store your information in accordance with UK GDPR and the Data Protection Act 2018.
What we collect
When you place an order or create an account we collect: your name, email address, phone number, delivery address and order details.
How we use it
We use your information to process and deliver your order, send order confirmations and delivery updates, and contact you directly about your delivery if needed.
Who we share it with
We use Stripe to process payments securely. We do not sell or share your personal data with any third parties for marketing purposes.
How long we keep it
Order data is retained for 6 years in line with UK tax law. Account data is kept until you request deletion.
Your rights
Under UK GDPR you have the right to access, correct or delete your personal data at any time. To exercise these rights, contact us at hello@downtownurbanfarm.co.uk.
Cookies
Our website uses essential cookies to enable the shopping cart and checkout functionality. We do not use advertising or tracking cookies without your consent.
Contact
Downtown Urban Farm, Cheltenham, UK. Email: hello@downtownurbanfarm.co.uk